Product consultation

Provide comprehensive product information, including models, configurations, performance parameters, etc. Answer customers' questions about electric tricycles and help customers understand product features and advantages.

Quotation and Contract

Provide detailed quotation according to the model and configuration selected by the customer.

Assist customers to sign car purchase contract, clarify the rights and obligations of both parties.

Order processing

After receiving customer orders, timely arrange production and delivery. Track order progress to ensure customers receive goods on time.

Payment and Logistics

Provide a variety of payment methods for customers to choose, such as bank transfer, Alipay, wechat Pay, etc.

Work with logistics companies to ensure that goods are delivered safely and quickly to customers.

Installation and commissioning

For electric tricycles that need to be installed, on-site installation and commissioning services are provided.

Ensure that the vehicle can operate properly after installation.

Warranty policy

Clear warranty period and warranty scope, to provide customers with quality assurance services. During the warranty period, free repair or replacement service is provided for non-human damage faults.

Repair and maintenance

Provide professional repair and maintenance services to ensure that the vehicle maintains good performance during use. Visit customers regularly to understand the use of the vehicle and provide necessary maintenance advice.

Accessories supply

Provide original parts supply service to ensure that customers can purchase the right parts when they need to replace parts.

After-sales customer service

Quickly respond to customer needs and provide timely and effective solutions.

Training and Guidance

Provide product use training and guidance services for customers to help customers better understand and use products.

Provide product operation manual and maintenance guide for customer reference.